Customer Service Receptionist - Entry Level Welcome

Are you a fresh graduate looking to kickstart your career in customer service? NexPIPO is hiring a Customer Service Receptionist to join our dynamic team in Canggu, Bali! This is a fantastic opportunity to develop your communication skills, work in a vibrant international environment, and contribute to our mission of providing exceptional customer service. Located in the heart of Bali, our office is just a short walk from beautiful beaches and local attractions, offering a great work-life balance.

As a Customer Service Receptionist at NexPIPO, you will be the first point of contact for our clients, ensuring a warm and professional welcome. You will handle incoming calls, emails, and in-person visitors, providing information and assistance as needed. This role is perfect for someone who is eager to learn and grow in a supportive team environment.

NexPIPO is a growing company with a strong focus on customer satisfaction. We offer a competitive salary, opportunities for professional development, and a fun, inclusive workplace. Join us and be part of a team that values your growth and contributions.

📋 Tanggung Jawab Pekerjaan

• Greet and assist visitors and clients with a friendly and professional manner.
• Handle incoming calls, emails, and messages, providing accurate information and support.
• Manage and maintain the reception area, including scheduling appointments and coordinating with staff.
• Assist with administrative tasks such as data entry and document management.
• Ensure a high level of customer satisfaction by addressing concerns and resolving issues promptly.
• Collaborate with the team to ensure smooth operations and a positive customer experience.
• Maintain confidentiality and respect privacy in all communications.
• Stay updated with company policies and procedures, and ensure compliance with all regulations.

🎓 Kualifikasi & Syarat

• Fresh graduate or recent graduate with a degree in Business Administration, Hospitality, or related fields.
• Excellent communication skills in English and Bahasa Indonesia.
• Basic computer skills, including proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Strong customer service orientation and a willingness to learn and adapt.
• Good time management and organizational skills.
• Friendly and approachable demeanor.
• Ability to work well in a team and contribute to a positive workplace culture.

🛠️ Keahlian

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